Banner > User Setup Request

Banner User Setup Request

As part of the technology onboarding process for new employees, an email will be sent to the supervisor requesting information regarding access to Banner or related systems.

Should an employee need access to Banner after the technology onboarding process has ended, please follow the steps below to gain access.


1. Please send requests for users to receive Banner access by emailing solutions@cu-portland.edu. This will create a support ticket.

2. In the body of the email make sure to include the following:
  • User's name, network username, and Banner ID number (G00...)
  • Job title and department
  • Date Banner access is needed by.
  • The name of another person in your department who performs similar tasks in Banner.
    This could also be the user who formerly held the position. This information will be used to build new security classes if they do not already exist.
  • If BDM Xtender access is needed
  • If Argos access is needed
  • If Intellecheck access is needed
  • If TargetX access is needed
  • Please note any additional elevated permissions required in Banner, such as:
    • Additional MyCU access
    • Registration override permissions
    • Faculty/Advisor record
    • Access to Finance data
    • Access to employee/salary data

3. You will be contacted by a member of the ATS team once the request has been processed. Your ticket will be updated with information on how to log in to Banner and any other steps that must be taken to complete the process.